Dear valued customer,

The current Coronavirus COVID-19 is having an unprecedented impact on our economy and personal lives. Your safety and that of our employees and partners is paramount. However, please be assured that we have appropriate measures in place to ensure we can continue to service you as efficiently as possible under the present circumstances.

Due to safety measures adopted by government and business partners, we may encounter unavoidable delays due to shortage of manpower or available spare parts. We apologise that in circumstances where our customers are unwell, we may not be able to service you until a later date.

Product Care Team.


A simple online claims process for your product purchased in Australia.

Choose from these options…

make a claim
Need to make a claim? Provide a few details & we can take care of the rest...
follow up my claim
Find out how your claim is progressing.
learn more
Read more about your plan or find an answer to a question.
Copyright, All Rights Reserved | Privacy Statement | Privacy Policy | Terms of Use