COVID-19 & PRODUCT CARE CLAIMS UPDATE

Dear valued customer,

The current Coronavirus COVID-19 is having an unprecedented impact on our economy and personal lives. Your safety and that of our employees and partners is paramount. However, please be assured that we have appropriate measures in place to ensure we can continue to service you as efficiently as possible under the present circumstances.

Due to safety measures adopted by government and business partners, we may encounter unavoidable delays due to shortage of manpower or available spare parts. We apologise that in circumstances where our customers are unwell, we may not be able to service you until a later date.

Product Care Team.

PCO Legacy End-of-Life 1 July 2021

As you may know, the new Product Care Online (Store Use Only) platform has been available nationally since late 2020.


We will be removing the old Product Care Online Store section from this portal at the end of June this year. If you haven't been activated for the new system please contact your Account Manager today and they will arrange for you to be set up!

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